Service & Support
What can we help you with?
View our Instruction Manuals, learn about our Warranty Periods, read our Frequently Asked Questions or get Service, Support and professional advice from Lynx:
Lynx maintains a full Service Centre on its premises, staffed with factory-trained technicians. If you require assistance, please send an email to Customer Support: firstname.lastname@example.org, including your name, address, telephone number and a descriptive problem. In the event that the repair is not covered by warranty, an estimate will be sent for your approval. Lynx shall not be held liable for any consequential, incidental or contingent damage whatsoever.
Lynx Warranty Periods
Unless individually and explicitly specified, all Lynx products have the following warranty periods:
Lynx Professional Riflescopes
Lynx Professional Series riflescopes have a lifetime warranty.
Lynx Riflescopes (excluding Professional Models)
Other Lynx riflescopes have a warranty period of 15 years, effective from the date of purchase of the scope.
Lynx Series-44 and Series-46 Binoculars
Lynx Series-44 and Series-46 binoculars have a lifetime warranty.
All Other Lynx Products
All other Lynx products have a warranty period of 5 years, effective from date of purchase.
Lynx Electronics Components
All electronic components incorporated into Lynx products, such as illuminated reticle riflescopes and red-dot scopes, carry a 5 year warranty from date of purchase.
Lynx Warranty Statement
Lynx products are warranted against original defects in material and/or workmanship, provided that the unit has not been abused, taken apart or tampered with in any way whatsoever. The warranty is limited to the original purchaser and is not transferable. The warranty only applies to products purchased in South Africa.
Should it become necessary to repair your Lynx product, please package the unit carefully and return it to:
The Lynx Service Centre
PO Box 98078
Sloane Park 2152
Kindly include your name, address and telephone number and a note with a full and accurate description of your problem. In the event that the repair is not covered by warranty, an estimate will be sent for your approval. Lynx shall not be held liable for any consequential, incidental or contingent damage whatsoever.
Repair or replace?
Our factory-trained technicians are capable of repairing all our distributed products. Lynx will, at its discretion, repair or replace any product that is found to be defective.
After Sales Service
Work on non-warranty repairs is guaranteed for 3 months. Repairs done under warranty do not affect the original warranty period.
Is it really defective?
The workshop is equipped with instruments capable of determining if a product is operating to original factory specifications.
Who pays for what?
In the event that the defect originates with factory workmanship or materials, and provided that the product was purchased within the prescribed warranty period, Lynx will conduct the repair or replacement at no charge. Carriage to Lynx will be borne by the Customer; return carriage via regular postal service will be borne by Lynx.
Please download our Instruction Manuals and Supplements in PDF format:
Lynx LX2 2.5-15x50 with range finding (RF) reticle
Lynx LX2 3.5-10x50 with range finding (RF) reticle
Lynx Red Dot Scope
Lynx scopes with Mil-Step reticles
Lynx scopes with Mil-Dot reticles
Lynx scopes with Nato reticle
Lynx scopes with Holdover reticle
Lynx Series-46 binoculars
Lynx Series-44 binoculars
Lynx Series-11 binoculars
Ranger 2MP TC2201 trail camera
Ranger 5MP TC5401 trail cameras fitted with covert flash or high-intensity flash LEDs
Ranger 8MP TC5102 HD trail camera
Ranger LS010A laser range finder
Lightforce "Got A Million" Brochure
Chart of average shoulder heights for common Southern African game
Ranger 5MP TC5101 Trail Camera
Instruction supplement for Lynx P3-9x42 NATO Riflescope
Instruction supplement for "P" model Lynx scopes adjustable objectives with two-colour parallax scale.
Instruction supplement for "P" model Lynx scopes fitted with micrometer windage/elevation controls
Instruction supplement for Lynx "SF" model scopes with saddle-mounted parallax adjustment
Lynx Series-90 Hunter binoculars
Lynx Boresighter Nº2